LITTLE ROCK, Ark. (KTHV) - On Thursday, the Department of Higher Education visited Arkansas Baptist College and a system failure caused instructors to go without pay for two weeks in addition to forcing many students to work without books.
"I would call it the perfect storm," said Shane Broadway with the Department of Higher Education. "The first problem was the system going down."
He said the process is now slowed down further because the school now has to process tasks manually. The system failure has left students without student loan proceeds, scholarships and grants.
"You have another complicating factor in that the federal government is shut down," said Broadway.
He said employees sent down to help from the U.S. Department of Education were sent back.
Broadway is comfortable with the college's finances and believes the college has been transparent and is working to make things right.