NEW YORK (CNN) -- CNN Money's Maribel Aber has your top business and financial news on this Tuesday, April 9.
Airline quality study finds more on-time flights, fewer lost bags
The nation's airlines improved their on-time performance and baggage handling rates in 2012 but passenger complaints rose anyway, a reflection of increased unhappiness with air carriers, according to authors of a new study. Despite better performance by airlines in key areas, the rate of complaints against carriers jumped 20% in 2012 compared with the previous year. Most of the gripes focused on flight problems, reservations, ticketing, boarding and consumer service, according to a report issued Monday by professors at Wichita State and Purdue universities.
J.C. Penney CEO Ron Johnson out after troubled tenure
The Ron Johnson era is over at J.C. Penney. The troubled department-store chain announced late Monday that Johnson is stepping down and leaving the company after just a year and a half. He is being replaced by his predecessor, Mike Ullman, who led the company for seven years prior to Johnson's arrival. J.C. Penney (JCP, Fortune 500) shares surged initially on the news of Johnson's departure, but pulled back and were down 3.5% by 5:30 p.m. ET. "We are fortunate to have someone with Mike`s proven experience and leadership abilities to take the reins at the Company at this important time," J.C. Penney chair Thomas Engibous said in a statement.
Lead in kids' foods draws lawsuit over warning labels
Dole Food Co. (DOLE) and Nestle SA (NESN)'s Gerber unit are among food makers facing a trial in California today over accusations they violated a state law requiring them to warn consumers of unsafe levels of lead in baby food, fruit and juices. Dole, Gerber and Del Monte Foods Co. all make children's foods that contain lead and should change their business practices to bring the levels down or provide a warning under California's Proposition 65, a toxins-warning law, the Environmental Law Foundation said in its 2011 suit.
Facebook extends pay-to-message trial
Facebook is giving select users in nearly 40 countries around the world access to a trial service that will charge them a fee for sending direct, personal messages to people outside their network. That means that if you've been trying to get in touch with your favorite celebrity or a secret crush in the office who doesn't know your name, Facebook (FB) may be able to help you out. Facebook has been testing the pay-to-message concept for some time in the United States. The price for sending a direct Facebook message will vary based on a number of different factors, including the popularity of the person you're trying to contact and how many other messages are sent their way.