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    Sykes Enterprises plans call-center operation in Fort Smith

    2:46 PM, Jan 19, 2011   |    comments
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    FORT SMITH, Ark. (AP) -- The owner of a former shopping mall says a Florida company that provides customer-support services will open a call center in a renovated section of the mall, adding 600 new jobs.

    FSM Redevelopment Partners LLC said in a news release Wednesday that Sykes Enterprises Inc. of Tampa, Fla., plans to put its call-center operation in a section of the former Phoenix Village mall. FSM Redevelopment said the call center would occupy more than 40,000 square feet of space.

    Sykes Enterprises' web site says the company provides customer-support services to other companies, with an emphasis on technical support for customers calling in for help.

    The release did not say when Sykes would begin operations at Fort Smith.

    (Copyright 2011 by The Associated Press. All Rights Reserved.)

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